The scratches generated in the above process, some dents, etc. Will be the specification of the product. Instruction manual could be written in Japanese. If there are any problems with our product, you can request returning or refunding within 30 days after receiving the items. (However, the country of manufacture also has products other than Japan).We sell only new goods & unopened goods. We don't sell fake and copy goods. This is brand new item. Internation al Buyers - Please Note. We guarantee that your issue will be solved quickly. This item is in the category "Collectibles\Animation Art & Merchandise\Animation Merchandise\Other Animation Merchandise".seller" and is located in this country: JP. This item can be shipped to United States, all countries in Europe, all countries in continental Asia, Canada, Australia.